Except for complaints about RSA 371:17 through RSA 371:24, RSA 374:2-a, RSA 374:22-p, I(b), RSA 374:28-a, RSA 374:34-a, RSA 374:48 through RSA 374:56, RSA 374:59, and RSA 378:44 through RSA 378:48, the provisions of this chapter shall not apply to any end user of an excepted local exchange carrier, nor to any service provided to such end user. Such end users may make complaints regarding basic service, as defined by RSA 374:22-p, I(b) by excepted local exchange carriers. Except for complaints about RSA 371:17 through 371:24, 374:34-a, 374:48 though 374:56, and 374:59, the provisions of this chapter shall not apply to any end user of a voice over Internet protocol (VoIP) provider, IP-enabled service provider, or cellular mobile radio communication services carrier.